Sistemas de Gestión uses a specific methodology to perform implementations, minimizing the resources and time required and improving customer satisfaction. Such methodology is divided into 5 phases: Analysis, where the needs and necessary modifications to adapt NAVIHOTEL to the customer are defined. Definition, where the project guidelines are planned. Development, which carries out the defined tasks. Display, where the actual installation is performed, as well as validation and training. Support, or project and troubleshooting follow-up.